I recently attended a session on building rapport and the academic who presented spoke about F.O.R.M. (Family, Occupation, Recreation, Motivation)
The theory goes that these are the points upon which most of us start up our conversation, but that it is only through authentic curiosity to what the answers may be that you might come across genuine rapport being established. The key is to go into conversations without pretence and to be vulnerable in your communication.
This being said, rapport building could be a potential mine-field if a death is mentioned under "F" or "M"... and how real we are in reaction will really dictate how the relationship unfolds.
How can we always be at the ready, whether at the grocery store or attending an office event to ensure that we can be vulnerable enough to ask the type of questions that may elicit grief-laden responses, and encourage ourselves to be ok with the authentic uncomfortable moments that may arise when we're entrusted with those details?
This being said, rapport building could be a potential mine-field if a death is mentioned under "F" or "M"... and how real we are in reaction will really dictate how the relationship unfolds.
How can we always be at the ready, whether at the grocery store or attending an office event to ensure that we can be vulnerable enough to ask the type of questions that may elicit grief-laden responses, and encourage ourselves to be ok with the authentic uncomfortable moments that may arise when we're entrusted with those details?
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